Help at checkout

  • Sale Exclusions

    Sale Exclusions: Buy 1, Get 1 FREE excludes certain collaborations. Buy 2 Get 3 FREE requires at least one frame from our sale section in order for the promo to be applicable. Sitewide sales like Buy One Get One Free or 50% off sitewide cannot be combined with other promotions or coupon codes. Pr...
  • What if my order is returning an error message?

    If your order is returning an error message even though you’ve inputted all your payment information correctly, don’t worry, contact us here. We also recommend confirming that your autofill settings are correct for your billing address because the most common issue is that the wrong zip code is b...
  • What payment methods do we accept?

    We want you to get the sunglasses of your dreams so we accept a variety of payment methods including: Visa, Master card, American Express, Discover, Amazon Pay, Apple Pay, and Afterpay. Afterpay allows for payments to be split into 4 payments.  We offer Shop Pay - with rates from 0-36% APR. Payme...
  • Why doesn't my discount work?

    Please note that discount codes cannot be applied to the following items: -Accessories -Prescription frames, lenses, or upgrades -Celebrity Collaborations -Blue Light Collection -Sale Items