Can I change or cancel my order once it has been placed?

It happens to the best of us! If you accidentally put the wrong shipping address here's what can be done:

Our system is configured to process & ship orders as quickly as possible, therefore, we may not able to modify or cancel orders once placed. Please contact us for further assistance.

To make the change, email us at Please include your CORRECT address so that we can update it as quickly as possible.  We will do our best to accommodate your request.

NOTE: Our offices are open Monday - Friday from 6:00 AM - 6:00 PM PST.

If you already received your tracking information we ask that you contact the shipping company that currently has your package in order to attempt an address change. Once the package has left our facility we have no way of changing this address and we are unable to contact the shipping company on your behalf for security and privacy reasons.

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