Shipping information

• Do you offer rush or express shipping?

  Yes! For USA orders we offer USPS Express delivery in 1-3 Days and UPS Next Day. Please note, that these services sometimes require a signature upon delivery and to allow an additional fulfillment time of 3-5 business days. Internationally we offer Express. This service varies from next-day to ...

• I haven't received a shipping notification, when will my order ship?

  Please allow 3-5 days for fulfillment.  Thank you for your patience and understanding. Our warehouse is open Monday through Friday and is closed all Saturdays, Sundays, and National Holidays. You will receive an automated email with tracking information on the evening that your package is shipp...

• International shipping information

  Please allow 3-5 days for fulfillment.  Thank you for your patience and understanding. International Orders ship from our warehouse. Unless otherwise specified or chosen your order will ship via UPS Priority Mail Innovations International with tracking included. Estimated Shipping Times: USPS F...

• Tracking status shows "Delivered" but I don't have my package!

  If your tracking information shows that your package was delivered, but you can’t find it: Verify the shipping address for the order. We are not responsible if the address provided on the order was incorrect. Look for a notice of attempted delivery. Look around the delivery location for your pa...

• USA Customer shipping information

  Please allow 3-5 days for fulfillment.  Thank you for your patience and understanding. USA Domestic Orders ship from our warehouse. Unless otherwise specified or chosen your order will ship via USPS First Class or equivalent with tracking included.  We will email you tracking once it has been s...