Return/ Exchange Policy

  • Return/Exchange policy

    We want you to love your DIFF glasses! If you’re not satisfied with your purchase, here’s what you need to know: Products are eligible for return/exchange within 14 days of receiving your order. Items purchased from our clearance sale page are final sale and not eligible for return or exchange. ...
  • Warranty

    Our manufacturer’s warranty is valid for 1 year from the original purchase date and covers verified manufacturing defects. The warranty does not cover lost items or accidental damage, including scratches, stretching or loosening from regular wear, breakage, misuse, or other damage that is not ca...
  • What if I received a damaged item?

    We want to ensure that you get the highest quality designer sunglasses and if there are any issues with your order we are here to help, please contact us here.
  • What if my glasses do not fit perfectly straight?

    We quality check our glasses before shipping them out to you, but it is possible that they can become unaligned due to heat at our warehouse or in transit. Not to worry! This can be easily resolved by taking your glasses to your local optical retailer to have them custom-tailored to your face in ...