Return/ Exchange Policy
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We want you to love your DIFF glasses! If you are not satisfied with your purchase here is what you need to know: Any returnable item purchased between November 20th through December 25th are eligible for return through January 8th or 30 days - whichever is longer. Items purchased on our cleara...
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We want you to love your DIFF glasses! If you are not satisfied with your purchase here is what you need to know: Non-prescription products can be returned up to 30 days from the date of purchase, and prescription products are eligible for returns up to 14 days from receiving the product Items p...
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Our warranty extends to 1 year from the purchase date to cover manufacturing defects. Lost items, or accidental damage such as scratches, stretching of the frames due to regular wear, breakage, or other misuses are NOT covered under the manufacturer's warranty. Upon approval, warranty claims ar...
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What if I received a damaged item?
We want to ensure that you get the highest quality designer sunglasses and if there are any issues with your order we are here to help, please contact us here. -
What if my glasses do not fit perfectly straight?
We quality check our glasses before shipping them out to you, but it is possible that they can become unaligned due to heat at our warehouse or in transit. Not to worry! This can be easily resolved by taking your glasses to your local optical retailer to have them custom-tailored to your face in ...