Our warranty extends to 1 year from the purchase date to cover manufacturing defects.
Lost items, or accidental damage such as scratches, stretching of the frames due to regular wear, breakage, or other misuses are NOT covered under the manufacturer's warranty.
Upon approval, warranty claims are entitled to a one-time replacement for original items and are not considered an exchange.
If you believe that you have an issue that is covered under our one-year warranty, please use the link below to start your warranty claim. As always please feel free to reach out to us via email, chat, or phone if you need any assistance! All of the following information is required for your warranty to be approved:
- A detailed description of the manufacturer's issue
- Send several photos clearly showing the defect along with the style SKU/number located on the inside of one of the temples